General Manager - Consulting Services

About the role :

 Effective leadership in this role requires a combination of functional expertise, strategic thinking, communication skills, and a deep understanding of the organization's business goals. 

 

Mission :

Responsible for Business planning & forecasting and client management for the LHH business in the India Market.

 

Responsibilities :

 Business Planning and Forecasting –

·       Develop a business plan, forecasting and sales strategy for the market that ensures attainment of company sales goals and profitability.

·       Drive for revenue generation and ensures profit maximization at Pan India level

·       Responsible for maximizing the gross revenue

·       Controls expenses to meet budget guidelines

·       Adding new clients and achieving revenue through sales and business development

Client Management –

·       New client handholding by ensuring service levels are met with expectations

·       Handling client escalations & resolving it

·       Ensuring Client satisfaction and Client retention.

·       Review of service quality with client

Working with High performance teams –

·       Driving and managing the LHH agenda including Retention, Induction, Engagement, training, Coaching & Mentoring, encourage Great Place to Work initiatives.

·       Adheres to all company policies, procedures and business ethics codes and ensures that they are implemented.

·       Provides timely feedback to senior management regarding performance.

·       Expected to lead by example and maintain the highest standards of administration

·       Ideally must have 10-15 years’ experience in corporate/ institutional selling, operations & handling a region / country

·       Outstanding leadership skills, Strategic Planner & Visionary

 

 Travel Requirement Regular (20-50%) 

  Success Indicators –

·       Excellent negotiation skills

·       Good networking

·       High energy levels

·       Integrity and value driven

·       Initiative and drive

·       Analytical & Methodical approach

·       Accountable for results & deliverables

·       Multi-tasking ability

·       Should have interacted with the Top Talent of the organization

·       Working with High Performance Teams

·       Training, Coaching & mentoring

·       Strategic thinking

·       Strong Analysis and decision-making skills

·       Ability to work in a pressurized environment

·       Excellent communication skills & Interpersonal skills

 

Other Information –

The role may be required to undertake other projects and responsibilities like Business Expansion across regions.      

 

JOB REQUIREMENTS 

 

Education

Education level		Area of study		Degree	Mandatory
Group 2 : Masters Degree or equivalent					Yes

 

Type of Work Experience

Function / Specialization            Average Time Experience		Mandatory
Experience in corporate/                     10-15 yrs institutional selling, operations & handling a region. Experience in Talent/HR Solution will be preferred		Yes
Skills
Skill Area	Skills	Proficiency
Finance	Ability to analyze and interpret financial and operational statements	Expert
Decision Making	Understanding of the decision-making process of the concerned institutions	Expert
Strategy	Ability to understand pricing and translate this understanding into the negotiation strategy. Ability to keep abreast of trends in the marketplace, including competition services and strategy	Expert
Knowledge	Knowledge of the business & economic environment - local, national and international. Understanding the concepts of customization of the solutions based on the specific needs of the customer’s requirements	Expert

 

Competencies

Competencies	Foundations	Developing	Mastering	Outstanding
Results Driven				x
Customer Orientation				x
Problem Solving & Analysis			x
Embracing & adapting to change				X
Self-management & development				x
Communication				x
Teamwork			x
Relationship Management				X
Strategic Planning & Judgement				X
Driving financial results and innovative				X

 

Language Skills

Language	Level
English	Expert